Shipping & Returns
SHIPPING
All international orders are shipped with UPS. In most European countries, UPS delivers to the nearest Service Point to ensure faster deliveries and competitive shipping rates. Express orders will be sent to the given shipping address.
Shipping rates and estimated time of arrival based on your location:
Sweden
- Postnord MyPack Collect
Rate: 70 SEK | Est. delivery: 1-3 business days
- UPS Standard
Rate: 15 EUR | Est. delivery: 3-5 business days - UPS Express
Rate: 30 EUR | Est. delivery: 1-3 business days
- UPS Expedited
Rate: 25 USD | Est. delivery: 3-8 business days - UPS Express
Rate: 40 USD | Est. delivery: 1-3 business days
DELIVERY
Delivery time is only an estimation and not a guarantee. We do not take responsibility for orders stuck in transit or customs. Please note that all estimated delivery times are counted from when your order has been shipped.
Prices shown on our website for customers in the European Union are inclusive of VAT. For customers outside of the European Union, prices are shown excluding VAT.
All orders outside of the European Union (incl. UK, Switzerland & Norway) are shipped on a Delivery Duty Unpaid (DDU) basis, which means that the final price does not include any taxes or duties. As a result, your order may be subject to local taxes and import duties imposed by the destination country.
Taxes & Duties
Please note that we are unable to determine the exact amount of taxes and duties your order might incur, as these charges are directly imposed by the destination country and can vary between countries. Read more about taxes & duties here.
RETURNS
Orders can be returned for any reason within 14 days of the delivery date. Unfortunately we are unable to offer exchanges. If you would like to change to a different size or item, a new order must be placed. Returned items must be in the same shape and condition as when you received them together with their original packaging.
Broadway & Sons provides shipping labels and applies location-based fees for returns: 120 SEK for Sweden, 20 EUR for Europe, and 40 USD for the rest of the world. These fees include any potential customs fees and duties that may be applicable.
We strongly recommend using our shipping label for returns. It ensures a smooth return process with no unexpected costs due to country-specific import regulations and policies.